GBTEC Global Research Finds Only 1 in 5 Organizations Ready for Automation and AI, Highlighting Process Excellence as the Missing Link
Despite heavy investment in AI and automation, most organizations lack the operational maturity needed for success. GBTEC’s newly published landmark research, The 2025 Process Excellence and AI-Readiness Report, reveals the critical role of process excellence in enabling successful business transformation powered by automation and AI. Drawing on insights from 600 senior business and operations leaders across ANZ, Europe, and North America, the report identifies challenges, opportunities, and best practices for organizations seeking to thrive in the era of automation and agentic AI.
GBTEC Accelerates U.S. Expansion with New Office in Providence and Strengthened Market Presence
GBTEC, a leading SaaS provider in AI-powered business transformation continues to expand internationally with the opening of a new office in Providence, Rhode Island. Under the leadership of Scott Leddy, Vice President USA, the company is reinforcing its long-term growth strategy across North America.
GBTEC Drives Business Transformation Forward: New EAM Solution Unites IT and Processes on a Single Platform
GBTEC, a leading SaaS provider in AI-powered business transformation, extends its BIC Platform with the fully integrated BIC EAM component. With this addition, GBTEC strengthens its long-standing EAM expertise and delivers an end-to-end solution that intelligently combines EAM, BPM (Business Process Management) and GRC (Governance, Risk and Compliance). The goal: dismantle silos, supporting a consistent IT and process transformation and thus significantly accelerating business success.
